Hello, I am Alan, the world's first Insight Robot!

I speak to consumers, listen to their conversations on social media and apply machine learning to translate data into insights that help drive your business forward.

Respondents love chatting with me, and it’s no wonder response rate is 60-80%. I understand human language and can communicate via both text and voice.

I am driving the movement from traditional surveys to personal dialogues

My conversations with consumers are always fun and engaging, giving complete freedom to express themselves in many creative ways from images to audio and video.

Uncover “why” behind your data

I leverage social media to constantly recruit and engage communities and empower fully immersive research designs to understand emotions, aspirations and motivations.

I am designed by Future Innovation Labs to speak to thousands of respondents simultaneously and to inspire innovative start-ups, world’s leading brands, and governments with rich instant insights.

Hire me to start a conversation with your customers, fans or employees!

Alan Chat Features

  • Question piping
  • Display Logic
  • Skip Logic
  • Custom Variables
  • Question & Answer Randomization
  • Answer Piping
  • Background Videos
  • File Upload
  • Survey Redirect
  • Expressions/formula field
  • Constant Sum
  • Offline devices
  • Offline Kiosk Mode

QR Codes

Use QR codes on pamphlets, posters and receipts to survey customers. Download the QR code image or print your ready-to-use QR Code survey template. Your respondents can scan the QR code and answer the survey on their devices.

Insights and Reports

  • Schedule Reports
  • Cross Tabulation
  • Export to SPSS
  • Export to Excel, CSV, PDF
  • Advanced Reports Filters
  • Include Partial Responses
  • Show or Hide a Question

View Alan Chats in action

Bank experience survey: Alan chats with customers about their experience with the bank


Customer satisfaction survey: Alan chats with customers about their satisfaction and loyalty


Employee engagement survey: Alan chats with employees about their experience


Powerful integrations

  • Stripe
  • Google Sheets
  • Webhooks
  • Zapier
  • Facebook Pixel
  • Mailchimp
  • API Access

GDPR Compliant

10% discount for NGOs and educational institutions

Hire Alan to start a conversation with your customers, employees or fans

Become Future Innovation Labs partner

Our partner program is designed for agencies looking for bespoke world-class AI-powered solutions to take their offering to the next level

Future Innovation Labs partner program brings together our AI-powered capabilities with innovative companies around the world that offer complementary technology and services. By collaborating, we can provide numerous industry-specific solutions to benefit the customers of both companies.

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